Saturday, March 3, 2012

Competent Communicator

My supervisor demonstrates competent communication during our staff meetings by making sure that she maintains eye contact with everyone when she is speaking and by always having an agenda.  She allows everyone in the meeting a chance to share personal/professional news at the beginning of the meeting which sets a comfortable tone for everyone in the room.  She makes sure everyone understands everything being discussed and gives everyone a chance to ask questions after each topic on the agenda.  She always makes sure the meeting progresses without too many interruptions, and if an issue comes up that needs more individual attention, she asks the person to see her afterwards in order to keep the meeting on point and to a minimum.

I would want to model some of my own communication behaviors after her because I hate sitting in long, boring meetings, and I know many other people do as well.  I think she does an excellent job of making the staff meeting is as enjoyable as possible by keeping it to a minimum while making sure all points are covered.  She's always interested in learning new things from the staff and encouraging others to share.

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